Change is inevitable. But how do you maintain continuity (and indeed quality) of service during a period of considerable change?  The last year marked a period of transition for our Makerspace. We moved to a brand new library, doubling our square footage in the process.  This move incorporated new and upgraded technologies, many of which were not available in the old space.  Additionally, we added a VR/Data Visualization Lab and podcasting studio rooms to our available services.  If that wasn’t enough, the unexpected departure of the Makerspace Manager created brand new challenges in an already busy period.  

This presentation will describe our experiences and our insights in responding to a considerably chaotic situation and making changes that kept us on schedule and ensured quality and continuity of service. Specific topics that we will highlight include: 

• What management models work best during transitional periods? 
• How do you evaluate workflows and technologies, especially during a time of rapid change? 
• How do you respond when a Makerspace Manager exits unexpectedly? 
• How do you make transitions in leadership without negatively impacting the space, outreach and programming, or student workers? 

If you are an individual with a disability and desire an accommodation, welcome! Please email rogersa@vt.edu at least 10 days prior to the event.